![]() You can override control of your mouse and keyboard and end the screen-sharing session at any time. You are in full control of your computer at all times. With your permission, your Illumina Support representative can view your screen and share control of your mouse and keyboard. Illumina support can only connect to your computer if the QuickSupport application is open and they have your current Password. Download Teamviewer from the links below according to the operating system in use: Windows - Download TeamViewer Quick Support for Windows macOS - Download TeamViewer Quick Support for macOS No installation is necessary. Your Password will change every time the QuickSupport application is launched. How to use Teamviewer Quick Support to join a remote control session with Autodesk customer service and technical support. After launching, provide Illumina Support with the ID and password shown in the QuickSupport application. Your ID is specific to the computer/instrument the application is installed on and will not change. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. Download the free TeamViewer QuickSupport software (link)A renowned iPhone. ![]() Illumina Support will prompt you to launch the TeamViewer QuickSupport application. But the process is nearly identical on Mac OS X with an iPhone or iPad. ![]() Do not download TeamViewer found at the top of the page. ![]() ![]() On the TeamViewer page, scroll down to the QuickSupport download. To use TeamViewer, you need to perform a one-time download of TeamViewer Quick Support ( Linux, Mac, or Windows). ![]()
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